Terms and conditions

Please read these conditions carefully before using sterlingwolff.com. By using sterlingwolff.com you signify your agreement to be bound by these conditions.

Customs Charges

If you are ordering goods for delivery outside of the EU, please note that your consignment may be subject to import duties and taxes, which are levied once the goods reach the country of destination. Any such charges levied in relation to customs clearance must be borne by you. It is accepted by you that Sterling Wolff has no control over additional charges in relation to customs clearance. Sterling Wolff recommend that you check with your local customs officials or post office for more information regarding importation taxes/duties that may be applicable to your online order. We would like our international customers to be aware that cross-border deliveries are subject to opening and inspection by customs authorities.

Delivery of Goods to you

Sterling Wolff will post, or arrange a courier on your behalf, for the goods ordered by you to the person and address you give Sterling Wolff at the time you make your order. For goods delivered outside of the EU, the consignee (ie the person to whom the consignment is sent) will be the declarant and importer into the country for which the consignment is destined. The consignee will be responsible for both customs clearance and payment of customs duties and local taxes where required.
Delivery will be made as soon as possible after your order is accepted and in any event within 30 days of dispatch of the order. All delivery times quoted on the website are estimates only, based on availability, normal processing and delivery companies.

Returns and Refunds

We do not accept returns unless the item you purchased is defective. If you receive a defective item, please email us at contact@sterlingwolff.com with details of the product and the defect.You can return unopened items in the original packaging within 21 days of your purchase with receipt or proof of purchase. If 21 days or more have passed since your purchase, we cannot offer you a refund or an exchange. Upon receipt of the returned item, we will fully examine it and notify you via email, within a reasonable period of time, whether you are entitled to a return. If you are entitled to a return, we will refund you. Some items are non-refundable and non-exchangeable. These include: books art work and our services.Refunds and returns on refundable and exchangeable items do not include any shipping and handling charges shown on the packaging slip or invoice. Shipping charges for all returns must be prepaid and insured by you. You are responsible for any loss or damage to hardware during shipment. We do not guarantee that we will receive your returned item. Shipping and handling charges are not refundable. Any amounts refunded will not include the cost of shipping.

Force Majeure

Sterling Wolff shall have no liability to you for any failure to deliver goods you have ordered or any delay in doing so or for any damage or defect to goods delivered that is caused by any event or circumstance beyond its reasonable control.
Governing Law
The contract between us shall be governed by and interpreted in accordance with English law, and the English courts shall have jurisdiction to resolve any disputes between us.


If any part of these conditions is unenforceable (including any provision in which Sterling Wolff excludes its liability to you) the enforceability of any other part of these conditions will not be affected.
Trade marks
Sterling Wolff, the Sterling Wolff logo and all other Sterling Wolff product or service marks are trademarks of Sterling Wolff. Nothing grants you any license or right to use, alter or remove such material.
All other trademarks, logos, images, product and company names displayed or referred to on the Website or any Device are the property of their respective owners.


Copyright © 2016 Sterling Wolff. All rights reserved.
“All content and books on this is website is subject to copyright and may not be reproduced in any form without express written consent of the author Sterling Wolff.”


The nature of Internet communications means that your communications may be susceptible to data corruption, interception and delays. Sterling Wolff shall not be responsible for any detrimental reliance you place on this website or its contents.
Sterling Wolff is providing this site and its contents (including any downloadable data or software) on an ‘as is’ basis and makes no representations or warranties of any kind with respect to this site or its contents and disclaims all such representations and warranties, whether express or implied, to the fullest extent permitted by applicable law. In addition, Sterling Wolff makes no representations or warranties about the accuracy, completeness or suitability for any particular purpose of the information and related graphics published in this site or that any software or the server that makes it available are free of viruses or other harmful components. All information on this website is published in good faith and for general information purpose. We do not make any warranties about this information or products. Any action you take upon the information of this website is strictly at your own risk. Sterling Wolff is not liable for any losses or damages in connection with the use of this website. From this website you can visit other websites by following the hyperlinks to these sites. While we strive to provide links to ethical and useful websites, we have no control over the content and the nature of these sites and the links to other websites do not imply recommendation for all the content found on these sites. The information contained in this site may contain technical inaccuracies or typographical errors. All liability of Sterling Wolff howsoever arising for any such inaccuracies or errors is expressly excluded to the fullest extent permitted by applicable law. Sterling Wolff nor any of its directors, employees or other representatives will be liable for damages arising out of or in connection with the use of this site in any way. This is a comprehensive limitation of liability that applies to all damages of any kind, including (without limitation) compensatory, direct, indirect or consequential damages, loss of data, income or profit, loss of or damage to property and claims of third parties.
Copyright © 2016 Sterling Wolff. All rights reserved.